Jira - Create an issue

Use the Jira - Create an issue action A tool for building the processes, logic, and direction within workflows. Actions are the steps the workflow performs to complete a process. to create an issue in a Jira project.

For more information about the Jira connector, go to Jira.

Before you begin: 

Jump to:

Configure the Jira - Create an issue action

  1. Add the action to the workflow and open the action configuration panel. For more information, see Add an action to the workflow.

  2. Select a Connection. If you do not have a connection, see Add a connection.
  1. Select an Accessible resource.
  2. Select a Project name.
  3. Select an Issue type.
  4. Type a Summary.
  5. Enter other details for the issue you want to create.
  6. Create or select a variable for the output.

Jira - Create an issue action fields and settings

Section

Field

Description

Variable types

(Unlabeled)

Connection Credentials and other settings that enables workflows to communicate with external systems, services, or applications. It's required to pass data between the workflow and the indicated service, which could be a cloud service, business application, or content store.

The Jira connection to use to create an issue.

To refresh the available connections, click .

(n/a)
(Unlabeled) Accessible resource The accessible resource in Jira. Select the resource from the drop-down list or contact your Atlassian administrator to request the resource from Atlassian. If using a variable, use the cloud ID.
You can use the Get accessible resources data lookup in a form drop-down control to retrieve the id.
 Text, Decimal, Integer, Boolean, DateTime, Collection
(Unlabeled) Project name The project in Jira where you want to create an issue. Text, Decimal, Integer, Boolean, DateTime, Collection
(Unlabeled) Issue type The type of issue you want to create in Jira, for example task or bug. Text, Decimal, Integer, Boolean, DateTime, Collection
(Unlabeled) Priority

The priority you want to assign to the issue you want to create in Jira, for example highest.

This connector uses the standard Jira issue template. You can create custom fields and remove some template fields. If this field is removed in Jira you get the following error message when attempting to configure this field: {"errorMessages":[],"errors":{"priority":"Field 'priority' cannot be set. It is not on the appropriate screen, or unknown."}}.

If you get this error, re-create the missing field in Jira.

 Text, Decimal, Integer, Boolean, DateTime, Collection
(Unlabeled) Summary The summary for the issue you want to create in Jira. Text, Decimal, Integer, Boolean, DateTime, Collection
(Unlabeled) Description

The detailed description of the issue you want to create in Jira.

Text, Decimal, Integer, Boolean, DateTime, Collection
Output Issue Stores the result of the action as an object. The following values are returned:
  • ID: (Text) The unique ID of the issue.
  • Key: (Text) The unique key of the issue.
  • URL: (Text) The full URL link to the issue starting with http:// or https://.
Object